Discover critical insights with our Conversation Intelligence platform

68% of customer contact happens via phone vs. just 13% via e-mail and social media. TalkIQ provides actionable insights to make those conversations successful.

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Customer Intelligence

Understand voice of the customer: objections, competitor mentions, questions, product feedback, and more.

Training

Proactively surface key moments in customer calls to identify improvement areas and ramp new hires quickly.

Compliance

Manage legal risk via comprehensive, real-time compliance monitoring on every call.

More

Financial Services, Telecom, Pharma, and more. Let's talk!

Getting Started with TalkIQ

TalkIQ enables you to understand your phone conversations at scale and take action to make them more successful.

Seamless Integration

  • Zero disruption and seamless integration with Salesforce
  • Use TalkIQ's proprietary dialer, or integrate with any existing dialer or conference call solution

Best-in-class Speech Recognition Accuracy

  • Powered by proprietary natural language processing and deep learning models
  • More accurate than Google and IBM Watson

Best-in-class Speech Recognition Accuracy

  • Powered by proprietary natural language processing and deep learning models
  • More accurate than Google and IBM Watson

AI-driven insights

  • Understand voice of customer at scale
  • Identify key differences in reps' approaches that directly affect success
  • Assess effectiveness of sales tactics on KPIs like close rate and revenue