Aggregation. Analytics. Answers.

Improve your business with realtime voice analytics.

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Stop digging through hours of customer calls for hidden gems of insight. TalkIQ proactively surfaces the most important trends in customer sentiment from all of your customer conversations.

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Happier customers, demystified

Realtime resolution

Our tools identify every objection, indicator of purchase intent, and insight into customer motivation that arise during calls. See what's happening and how to handle it without missing a beat.

Productive conversations

Customer conversations are filled with insights that should guide product development and help marketing position products to customers more effectively. TalkIQ tells you what to build and how to talk about it.

Actionable Insights to Build Your A-Team

Our coaching and measurement tools allow managers to identify the most successful engagement tactics and hone team processes. Ramp faster, respond to objections more effectively, and convert more prospects.

Leave no insight behind

Build a training library of your team's best techniques and responses, allowing you to create better customer scripts and optimize your customer experience. No need to hound reps to update your CRM; notes are submitted automatically.

Clear forecasts

Better analysis of the patterns and anomalies in sales means better business. Our predictive insights help reduce churn, boost close rates, and enable you to accurately forecast your business.

Keystroke of fortune

Where no call has gone before.

Our proprietary AI technology guides you towards achieving better outcomes. We build our own neural networks and support them with an active learning pipeline to ensure we are continuously learning what matters most to your business.

Accurate transcriptions. Naturally.

Open-source speech software isn't accurate enough to capture industry-specific jargon and acronyms that form the basis of everyday business conversations. We built our speech recognition technology from the ground up; we customize our language and acoustic models to deliver incomparable speech recognition, yielding an industry-low word error rate -- more accurate than Google and IBM Watson.

Productive conversations.

Customer conversations are full of stories of real user experiences that can guide product research beyond the sandbox and into the field, letting you anticipate and develop new features or offerings ahead of the game.

The hottest thing in cold calls

Improve your entire call process with aggregate insights and actionable predictions. Get started